If you applied for a Korean visa (outside Korea) or submitted an immigration e-application (inside Korea), you should be able to check your status online. The confusion happens because Korea uses different official portals depending on where and how you applied.
This guide shows (1) the official site to check your visa application status and (2) the official place to check your HiKorea e-application / civil application progress—plus the most common “not found / error” fixes.
Official Links (Bookmark These First)
- Korea Visa Portal / Visa Navigator (official): https://visa.go.kr/
- HiKorea (English): https://www.hikorea.go.kr/
- HiKorea “My Page” (civil application status page): https://www.hikorea.go.kr/mypage/MypgCvlapplPageR.pt
- Korea Immigration Service (English portal): https://www.immigration.go.kr/immigration_eng/
Step 1: Identify What You’re Checking (Visa vs Immigration e-Application)
A) Visa application (usually applied outside Korea): check on the official Korea Visa Portal (visa.go.kr).
B) Immigration e-application / civil application (usually applied inside Korea via HiKorea): check through HiKorea My Page (application progress / status pages).
How to Check Visa Application Status (Official: visa.go.kr)
Korea’s official Visa Portal (Visa Navigator) is designed for visa-related services and status checks. Start from the English entry page below.
Official Visa Portal: https://visa.go.kr/
What you’ll typically need to enter: passport details and personal identification information exactly as registered in your application (the most common failures are formatting mismatches).
How to Check HiKorea e-Application / Civil Application Progress
If you filed something through HiKorea (for example, a stay-related e-application), you can check progress through HiKorea’s My Page area.
Official HiKorea status page (My Page): https://www.hikorea.go.kr/mypage/MypgCvlapplPageR.pt
Tip: keep your application receipt/confirmation (screen capture or PDF). It helps you confirm you’re checking the correct case and reduces mistakes when multiple applications exist.
Common Error Fixes (These Solve Most “Not Found / Failed” Cases)
Fix #1: Name mismatch (most common). Enter your name exactly as on your passport—same order, same spacing, same hyphens. Do not “guess” variations.
Fix #2: Passport number formatting. Re-type carefully. Avoid spaces or extra characters. If your passport number contains letters, keep the correct capitalization format used in your document.
Fix #3: Date format confusion. Use the date format shown on the site. Don’t assume your home country’s format.
Fix #4: Wrong portal. Visa application status ≠ HiKorea e-application progress. If you check the wrong site, it can look like “no record exists.”
Fix #5: Browser/session issues. If the page fails repeatedly, try another browser (Chrome ↔ Edge), turn off auto-translate extensions temporarily, and re-open from the official link above.
When You Should Contact Immigration (1345 Contact Center)
If you’ve confirmed you’re using the correct official portal and your information matches your passport, but the status still won’t load, the next step is to contact the Immigration Contact Center. Korea Immigration Service explains that the 1345 Call Center provides immigration/sojourn counselling in multiple languages.
Official reference (1345 Call Center): https://www.immigration.go.kr/immigration_eng/2098/subview.do
Before you call, prepare: passport number, full name (as on passport), date of birth, application date, and any application/receipt number you received.
FAQ (Fast Answers)
Q1) I applied for a visa at a consulate/VAC. Where do I check?
Use the official Korea Visa Portal (visa.go.kr) for visa status checks. Official link
Q2) I applied inside Korea using HiKorea. Where do I check progress?
Use HiKorea My Page status/progress pages. Official link
Q3) The site says “no results,” but I’m sure I applied.
Double-check you are on the correct portal, then verify name/passport formatting exactly matches your passport. If it still fails, contact 1345 after preparing your details. Official 1345 reference